Privacy policy
This policy explains what personal data we collect when you buy from us, why we collect it, and the rights you have over it.
What we collect
- Contact details: your name, email address and phone number if provided.
- Delivery details: the UK address your order is shipped to.
- Order details: the products, bundle and totals for your purchase.
- Basic technical data: information your browser sends when you visit the site.
Payment data
Card payments are handled by our payment provider on their own secure, PCI-compliant systems. We never see or store your full card number, expiry date or security code.
Why we use your data
- To take payment for and fulfil your order.
- To send order confirmations, dispatch notices and tracking information.
- To provide customer support and handle returns under our guarantee.
- To meet our legal, accounting and fraud-prevention obligations.
Who we share it with
We share data only with the service providers we need to complete your order — our payment provider, our order and fulfilment platform, and our delivery carrier. We do not sell your personal data.
Your rights
Under UK data protection law you can request access to your data, ask us to correct or delete it, or object to certain processing. Email support@briviio.com and we'll respond.